I've already been giving online. Why should I use this new system?
The new system is faster and, once you’re used to it, easier to use. It also allows you to give through a single text message should you choose to do so. But if you’d still like to use the old system, that’s still available by clicking on the “Give Through FellowshipOne” button on this page.
How does text giving work? Will I see a charge on my phone bill?
Not at all! Text giving works by associating your preferred giving method (credit, debit, or electronic check) with your phone number. Once your phone number is registered, gifts can be sent via a single text message. Your phone bill will never be charged.
What if I want to give to a specific fund by text?
We can do that! Just use the keyword for that fund when you text in your gift. For example, to give $100 toward Balanced Living, text BL 100. A full list of funds and text keywords is available when you log in.
Will changing my giving address change my address on file with FAITH?
Because some people maintain separate home and giving addresses (e.g., those who use PO boxes), changing your online giving address will not update your address with the church at the moment. If you’d like to update your address, please indicate that on a contact card or offering envelope, or contact our church offices (626-858-8400, email@example.com).
How can I view my entire giving history?
For a complete giving history, log in using the “Give Through FellowshipOne” button on this page or click here. If this is your first time using this system, our Finance department will need to contact you to verify your identity before you can view past giving.
What kind of security does this system use?
The online giving site follows industry best practices and takes precautions to ensure your information is not lost, misused, accessed, disclosed, altered, or destroyed. Credit card information is transmitted via secure socket layer (SSL) technology and stored with up to a AES-256 encryption. It follows all PCI-DSS requirements and follows generally accepted industry standards.
How can I get more help with online giving?
We’re happy to help! Contact our church offices at 626-858-8400 or by sending your request to firstname.lastname@example.org.